FAQs

We understand that choosing the right specialist centre for your friend or relative can be a very daunting experience. Below are some suggestions on where to start:

  • Contact your local Headway www.headway.org.uk, Solicitor, GP, Social Worker or funder. They should be able to recommend a service.
  • Search for a specialist unit on the internet by looking on the UKABIF website www.ukabif.org.uk or contact your local Acquired Brain Injury Forum, details of which you can get from the UKABIF site.
  • Research the specialist home by visiting their website and reading the reports from the regulatory body, the Care Quality Commission (CQC). You can access these reports via the CQC’s website www.cqc.org.uk 
  • Visit the potential homes to see first-hand the facilities on offer and to meet staff and other residents.

You might want to consider asking the following questions:

  • What is the quality of care provided?
  • What therapies are available?
  • What activities are available?
  • Are visiting times flexible?
  • What are the facilities like – do the bedrooms have en-suites; are there communal areas; is there a garden?
  • Does the home take into account residents’ specific cultural and religious needs?

Headway are the UK charity for people with an acquired brain injury, their website is: www.headway.org.uk or UKABIF (UK Acquired Brain Injury Forum) www.ukabif.org.uk

We don’t have a minimum length of stay.

We don’t have a maximum length of stay. For some of our residents, our home is their home for life.

Our fees are calculated on an individual basis and depend on the needs of each resident. To establish each resident’s fee we carry out a thorough initial assessment.

We accept residents who are funded from the following:

  • CCGs
  • Social Services
  • Insurance
  • Self funding
  • Private

We know how important the support of family and friends is, so we don’t have fixed visiting times, which makes it more flexible for visitors. We designed our home to have spaces that allow our residents to spend time with loved ones in a warm, homely environment, without compromising clinical needs. Families and friends can visit at any time on any day as long as they are respectful of the other residents.

We can admit people between the ages of 18 and 65 years who have an acquired brain injury or other complex neurological conditions.

We can manage a range of residents’ requirements, from the most complex of nursing needs, to support with everyday tasks. These include but are not limited to:

  • ABI
  • MND
  • Korsakoff syndrome
  • Epilepsy
  • MS
  • Young stroke
  • Low levels of consciousness
  • Seizure activity
  • PEGs

We have the following therapists who are able to personalise a programme of rehabilitation for residents:

  • Physiotherapist
  • Occupational Therapist
  • Speech and Language Therapist
  • Clinical Psychiatrist
  • Clinical Psychologist

We are regulated by the Care Quality Commission (CQC). www.cqc.org.uk

Our latest CQC report in April 2016 rated us as a ‘Good’ service, click here to read the full report.

No, we admit residents from all over the country.

Our home manager, Marie Goodwin, is here to help you and your family.
If you have an enquiry please contact Marie on: 0203 434 1085 .
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