Enable Care Survey Highlights
Annual results highlight compassionate care, trust and community spirit at 1SC.
We believe that understanding how we are doing, means listening, reflecting, and hearing your views. Each year, we run a survey with our residents and families to hear directly from them: what we are getting right, and where there is room to grow. This allows us to keep improving and innovating, so we can continue delivering the highest standards of care our residents deserve.
We are pleased to share the findings from our latest 2025/26 survey that paints a positive picture of life at 1 Sewardstone Close. We are especially proud that 100% of respondents said they are always made to feel welcome when visiting the home. Every respondent also confirmed that they can speak with a senior member of the team whenever they wish, reflecting our open-door approach and the friendly culture we work hard to maintain every day.
When it comes to the care their loved ones receive, 100% of relatives agreed that we support residents to maintain their individual identity. We believe in celebrating the person behind their care needs, recognising each resident’s unique personality, life story and preferences.
Families also shared positive feedback about the home environment. Nine out of ten respondents said that the home and gardens are clean, tidy and attractive, something our team takes great pride in delivering each day.
The comments we received were equally encouraging. One family member described the home as “an amazing place”, while a resident shared: “I like the food, events and happy staff.”
Feedback like this means so much to our team. It reflects the dedication, compassion and hard work of everyone at 1 Sewardstone Close and inspires us to continue providing the highest standards of care and support.
